FAQ
Common questions about Mayfin retail orders.
Answers for shopping, cigar care, membership, shipping, and support are collected here so customers can move through purchase decisions clearly.
View CollectionsHow should I store my cigars?
Store cigars in a properly maintained humidor, generally around 65-70% relative humidity, away from direct sunlight and temperature swings.
Can I buy individual cigars or boxes?
Product pages show the available purchase options for each release. Core-line products may include box and smaller-format options depending on the cigar.
Who can purchase?
Mayfin retail purchases are only available to customers who are 21 or older and legally permitted to purchase tobacco products.
Need help?
For order, shipping, product, return, or account questions, email info@mayfincigars.com and include your order number when available.