Returns Policy

Returns are handled with care and product integrity in mind.

Cigars are a regulated consumable product, so return requests are reviewed carefully and individually by the Mayfin team.

Damaged or Incorrect Orders

If an order arrives damaged, incomplete, or incorrect, contact Mayfin promptly with the order details and photos when available.

Return eligibility may depend on product condition, packaging, timing, and applicable retail requirements.

Email info@mayfincigars.com with the order number and a clear description of the issue so the team can review the next step.